Shipping Policy
Welcome to the Fighting Tomatoes Shop! We are committed to ensuring that your order reaches you promptly and in excellent condition. Below is an overview of our shipping policy:
Processing Time
- Orders are typically processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed within the next 1-3 business days.
Shipping Methods and Delivery Times
- We offer the following shipping methods:
- Standard Shipping: Delivery in 5-7 business days for US addresses. Delivery in 1-2 weeks for international.
- Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather, carrier delays, or customs clearance for international orders.
Shipping Rates
- Shipping costs are calculated at checkout based on the shipping method selected, the destination, and the total weight of your order.
- Free shipping is available on select items for locations inside the United States. See product details to determine which products qualify.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment via the carrier’s website.
Shipping Restrictions
- We currently ship to US, Canada and select international locations.
- Certain items may have shipping restrictions due to size, weight, or regulatory limitations. If an item cannot be shipped to your location, we will notify you at checkout.
Lost or Delayed Shipments
- If your order is delayed or lost in transit, please contact our customer service team at [Customer Support Email/Phone Number]. We will work with the shipping carrier to resolve the issue as quickly as possible.
Damaged Items
- If your order arrives damaged, please notify us within 7 days of receiving the shipment. Provide photos of the damaged packaging and items so we can assist you with a replacement as appropriate.
Customs, Duties, and Taxes
- For international orders, any customs fees, duties, or taxes imposed by the destination country are the responsibility of the buyer.
For any additional questions or concerns regarding shipping, please contact us at fightingtomatoesshop@gmail.com
Thank you for choosing the Fighting Tomatoes Shop!